Make sure that your business insurance agent allows you to read your policy before signing it. Have you ever heard voices or typing over the phone while you are trying to discuss an important issue with your business insurance agent? You need one person at the insurance office that is at work on your needs for the same reason, you need one person on your staff.
Managers should train employees to know who to contact about business insurance issues. The workers that assist in keeping insurance claims down should be rewarded. It covers everything from property and casualty insurance to health, disability and life insurance. Always type a letter based on what your conversation with the insurance agent is about. When this happens, the agent will give your claim file to their legal department to make sure it is handled correctly.
Here are some pointers to help your business work with its insurers. When you accept a business insurance policy, make sure that all the details are correct before you sign the policy. If you have an issue or dispute with the insurance company, you should correspond in writing. Large insurers have a high turnover and making oral agreements is not smart.
Demand excellent service, regardless of the size of your account. You can be assured that your insurer’s staff will keep a record of all communication. Including conversations at meetings or speaking on the telephone.
Threats will pull the issue from those who have something to gain by solving the problem and place it on the desks of the employees that are paid to make sure the problem is completely resolved! Form solid partnerships. Push to form a relationship with your business insurance agent. You need them on your side to make sure they represent your best interests with their company.
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